Category Archives: Uncategorized

FIFA in Crisis – A Lack of Leadership

Here it happens again, the power of NOT doing the right thing. It is ultimately a failure in leadership isn’t it? A lack of ethical leadership is a road that leads to disaster.

The Fédération Internationale de Football Association (FIFA) is an association governed by Swiss law founded in 1904 and based in Zurich. It has 209 member associations and its goal, enshrined in its Statutes, is the constant improvement of football (Soccer to U.S.A. Fans).

While I was an executive at Gillette, one of the values we held dearly was of ethics. It had been one of the founding principles of the organization for over 100 years.  Additional emphasis was placed on ethics with the new CEO, Jim Kilts, in 2001.  He reinforced it by how he ran the company.  It became one of our 3 core values.

INTEGRITY – Mutual respect and ethical behavior are the basis for our relationships with colleagues, customers and the community. Fair practice is the hallmark of the Company.

When Gillette merged with Procter and Gamble in 2005, it was no different. Over 30,000 Gillette associates received additional training on P&G’s business ethics as well as the purpose, principles and practices of the combined company. This was accomplished within the first 30 days of the merger.

Warren Buffet said it best, “In looking for people to hire, look for three qualities: integrity, intelligence, and energy.  And if they don’t have the first one, the other two will kill you.”  A person’s dishonesty will eventually catch up to them. It may not be today, and it may not be for many years, but you can rest assured that at some point there will always be a reckoning.

By the way, Buffett was on the board of Gillette when Jim Kilts was hired to help turn the company around.

Creating a common business language

A recent Rosetta Stone TV commercial “Create a Smaller World”, imagines what the world would be like if we all learned just one more language. The spot speaks to the incredible power of learning a language.  The stories we could share, the dinner conversations that would occur and the unlikely conversations that would become likely. Think about it….what would the world be like if we all could learn one more language? Imagine what the possibilities could be! And perhaps the most exciting possibility is that we might still have disagreements but we would all be rooted in a common understanding. The dimension of PROCESS employed by GlobalEdg refers to “a structured approach that employs a common language for identifying business issues.” In our research, we have been able to demonstrate that our training significantly improves the ability of workshop attendees to, “use one business language with terms that are clear and simple to grasp.”, based on a comparison of pre/post data. And speaking the same language has huge payoffs, as this leads to “a common approach that is utilized throughout the organization to drive change”, as demonstrated by our research which showed an increase in this dimension, which went from 20.3% pre to 32.3% post the workshop training

Harvard Business Review — Leadership & Innovation from Michelle Stacy: Keurig — a true success story!

The Possibility versus Profitability conversation…Opening your mind to new possibilities –  especially thinking from the outside in, really helps shape the innovation conversation. Focusing energy on the right things is so important. When thinking about possibilities – the workplace becomes somewhat magical. We have had the honor to work with Michelle over the last few years, she is one of the real thought leaders in the world of business.

>>> Enjoy Michelle’s HBR blog here <<<

Apple computer –N.Y Times Article on Strategy and Culture

This is a great read in the NY. Times (see link below) about Apple and culture. What role does culture play in maintaining a sustainable competitive advantage? Building and sustaining a performance culture is critical for speed, flexibility and a true competitive advantage. There are several tools that must be leveraged to build and sustain a high performing culture. Communications, rituals, short-term wins, education, structure, vision and values, polices and procedures all must be aligned and leveraged. All play a critical role. Enjoy the read.