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    Archive for the ‘Work/life Integration’ Category

    Invite People In

    Thursday, June 17th, 2010

         Co-creation makes a big difference. How many times in your career have you been “left out” of crucial conversations that you felt you felt you should have been part of. Culture in any organizations can be found in the hallways conversations that take place in organizations. Co-creating plans is one of the most important businesses tools a manager can use. It also sets the stage for flawless execution. This doesn’t mean everyone needs to be included in everything. Invite people in the right way — not everyone needs the same degree of engagement. We like to use the APS method. We find it extremely useful for teams deciding who and how to invite people in and who is accountable for what.

    A= Accountable “Owns” the plan and deliverable
    P= Partner – Owns the plan just like “A” can’t point to if it doesn’t get  done, often process owner responsible for delivering
    S= Stakeholders
         a) Consulted (opinions sought) two way communications
         b) Informed (kept up-to-date) –one way communication

    Taking complexity out of your business and ultimately your life —What do you stop doing?

    Tuesday, June 15th, 2010

         While browsing through today’s Wall Street Journal health journal section, I can across an interesting, but not surprising statistic.  A recent survey found that 56% of the people say they are in more in need of a vacation that in past years. Of all work /life balance issues I have found in my work, one of the most obviously happens unintentionally. When a small team of people working together to produce outstanding results they often come to a breaking point. They can not sustain the current way they operate due to the added complexity of what they are trying to manage. Projects get added and what usually happens?  They continue to add “stuff” without taking anything off of the plate. They do not collectively ask themselves, “What can we stop doing?” Individuals heroically try to continue providing value to internal or external customers –often at the expense to their personal well being. A tried solution –- run an exercise with your team on what to stop doing – try it. It will immediately relieve the organizational, team and individual stress levels.  

     

    The Myth of Self-motivation

    Friday, May 14th, 2010

    While facilitating a team of executives recently, one of the leaders talked about how the newer and younger employees were not self-motivated. I asked what that meant. “They are not as committed to the organization and what we are trying to do.” When I asked what they were committed to do, it was hard for him to articulate that.
    Try this on — look through a different lens. Work hard to find out what your employees are committed to – use that as a starting point. When we work with teams that are struggling, the first question I ask the group is, “Who in here comes to work each day trying to screw up?” After much laughter, I ask if they believed the same of their people. It really is an “ah ha” moment. I encourage you to look through a different lens. As a manager, what types of environment are you creating that allow your team to commit to doing their best each day? It’s amazing how this simple approach can make a difference in organizations.

    Are Strategic Plans Obsolete?

    Thursday, January 28th, 2010

        

                In this week’s Wall Street Journal Article “Strategic Plans Lose Favor”  (January 25, 2010— link below) the questions were surfaced about the value of  Strategic Plans. It really brings the conversation front and center.

    The world has changed and those companies that have not invested time in building the capability of their organization to think strategically could be in trouble.

    A plan that is built and shared at only at the top of the organization will just not work.

    The strategic plans that we see working are living documents! They are collectively built, fact-based, externally focused and flexible. They have mechanisms to quickly address and communicate what an organization should start, stop or continue on a regular basis.  

    Leaders in every function and at all levels are trained to think and act strategically so that the organization is alert every day, week and month to renew their strategy.

     

    All the best, Paul

    http://online.wsj.com/article/SB10001424052748703822404575019283591121478.html

    People Want to Make a Difference

    Friday, November 27th, 2009

     

              This is the most important lesson leaders must learn in order to be successful.  Sure they have to have the technical skills to get the job done, a strong understanding of how the organization works; however, nothing takes place of being able to understand this simple idea!

              I had breakfast with an officer of a Fortune 50 company recently. We were having a conversation about the capabilities of some of the executives in their organization.  I asked the question, “who on your staff shows up to work each day trying to lose money for the company?”  After a broad smile he looked at me and said “nobody.”  Our conversation, then focused on why it is important to find out what people are really committed to?  One of the most important lessons I learned early in my management career was a person can become compliant and help, but can really carry the organization if they are committed. I realized that “my” success or failure depended on understanding this.  Peter Drucker put it more bluntly – writing:Every failure is a failure of a manager.’” I would take it even further and suggest every failure of leader is to not understand what people are really committed to and then leverage that for the good of the individual and the organization.

    Think Performance Contribution and see what happens

    Friday, October 23rd, 2009

    Think Performance Contribution and See What Happens

         Leadership comes from anywhere in the organization. Leadership is about looking into the future – creating something that you put in place to enhance people’s contribution. Leadership is about co-creating a future where people are allowed to contribute and make a difference. We were working with a client yesterday and much of our conversation centered on their “Performance Management” process. We talked about how people dreaded the first quarter of the fiscal year – because it was “performance management”
         What would happen if we changed how we framed the conversation during the performance review process? My colleague Dr. Barry Stein of Goodmeasure, often talks about “performance management” as time to speak about “performance contribution.” Think about it, how would leadership in organizations be impacted?

    Leadership and Developing Self – The “Outside-In” approach

    Wednesday, July 1st, 2009

         Having the opportunity to work in many different organizations provides me with a unique perspective on how people approach their work. I have consistently found that people who have a strong sense of purpose and meaning in their life don’t seem to consistently struggle with the whole “work-life balance thing.” A leader in a global organization told me that their employee research has shown that the people who have a real sense of purpose and identity outside of work have fewer issues around work-life “balance.”
         A wonderful book I recently came across is The Power of Helping Others. It is the story of a medical doctor Gary Morsch, who started the organization Heart to Heart. It is a wonderful story about creating meaning and purpose by giving something back. Heart to Heart started as a dream and is now an international charitable organization serving the needy with medical support and care. With volunteers, the work in performed in the poorest countries of the world. Morsch’s need to serve others grew out of the desire to use his talent in a way that makes a difference.
         I know we all will not go out and create a global non-profit. But we don’t need to! We can define our purpose and meaning in different ways. Working with a local charity, using your talents to support a kid’s soccer association, helping out with your local church are just a few examples of creating space outside of work that allows you to be happier inside of work … in essence the Outside-In approach.
         Looking back on my career, I was happiest in my work when I followed this approach. Over the last several years, part of my personal leadership journey has been to create a platform and work in a way that allows me to support my family, give something back to society and help others in need.
         The lesson for leaders –create space for you first, then others will follow. Give yourself permission to work from the outside in. Develop yourself first and you will create space for others to do the same.

    The Myth of Work Life Balance: It’s really about Work / Life Integration!

    Tuesday, May 12th, 2009

           When we conduct executive retreats, we like to open with a brief, but very powerful get acquainted exercise. We ask participants to think about their lives outside of work and consider what they value most. After a few minutes of reflection, we ask them to share their thoughts with another executive in the room. We continue these one-on-one dialogues, moving from colleague to colleague. After a few rounds, we stop (or try to stop!) the conversations. From the atmosphere in the room, we know that we are interrupting more than small talk when we debrief the exercise by asking two simple questions: How do you feel? What was said?

         Responses to the first question — “How do you feel?” — Typically include positive emotions such as relaxed, connected, inspired, proud, interested, and engaged.

         Responses to “What was said?” are more varied. Families, friends and relationships are always mentioned. Faith is a high priority for some, but so are hobbies, avocations, service, exercise, sports, health, financial security, safety, wealth, freedom, and an assortment of lifestyle variables and personal choices.

         The most enlightening aspect of this exercise, however, is not what people value outside of work. It is how quickly we can set a tone for openness and innovation when we draw upon the personal values of participants, a topic of conversation that is often discouraged in the workplace, especially for women with children.

    Either/or = lose: lose

         In today’s global e-economy, the days when we could easily compartmentalize work and life are long gone. If our employers pay for our Blackberries, are we expected to be on call around the clock? Should customers and coworkers halfway around the world take precedence over family to accommodate their different work hours? Will it jeopardize our careers if we don’t respond to email and phone messages when we’re on vacation? Beyond the differences in time zones and customs for conducting business around the world are the daily opportunity costs and challenges closer to home. Can we ask for time off to care for a sick child? Can we interrupt our work day to attend a school play or take an elderly parent to the doctor? Promoting work-life balance forces daily trade-offs for both employee and employer, a lose/lose proposition for many.

         By framing the problem as one of “balance,” employers force employees to make very hard choices: We will focus on having to make choices as part of life strategies –how could we better position this? To have a good life, we must compromise our work; to have a great career, we must sacrifice our personal life.  The strategies that support this either/or framing include “work smarter, not harder” and “leave your personal life at home,” and “earn your stripes” through “more face time.”  Not surprisingly, workers and managers at every level tell us that they feel guilty about the choices made for the sake of “work/life balance.” 

     

    Integration = win / win

     

                We’re convinced that work-life balance is the wrong objective.  We believe work/life integration, a powerful new trend in nurturing organizational excellence, is both a sustainable solution and a win/ win proposition.  Work life integration frames the problem as a design issue:   How do I design a life that allows me to integrate my personal aspirations with my professional aspirations?  What company policies will enable employees to thrive?  How will nurturing work / life integration become a talent recruiting advantage for us?