Fortune Article: McDonald’s — what did they learn from this?

February 1st, 2012

We often talk about the importance of looking outside in - constantly keeping your pulse on the finger of your Customers and Consumers - two important questions we always ask Senior Leaders are what did you learn and what are the implications for your organization. Enjoy the article with those in mind.

Click here to read the full article: Why McDonald’s should have known better

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Preserve the core – stimulate change.

February 1st, 2012

This is an important concept – people should always “dig” in and ask the important questions during times of change –What do we need to preserve? What is core to who we are? What makes us unique and different? Have we lost that? How do we know? If we still have it, how would we describe it?

At your next meeting –spend time talking about this –no matter what the size of your organization, it is worth the time. Then ask “What must we stop doing or do differently to preserve the core?”

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Who is managing your succession? Are you slipping through the cracks?

October 18th, 2011

Wouldn’t you like to be a fly on a wall?  Did you ever wonder what they were saying about you? Whether it is a board of directors, the Chief Marketing Officer, or your immediate boss, someone is talking about you and your future.  Are you leaving your succession conversations in the hands of others? Just as importantly, what tools or process is the organization using to guide the process?  A recent survey by the American Management Association indicated that most organizations still use informal approaches to identify future leaders. What implications does that have on you and your organization?

Four things you should do:

  1. Be honest with yourself about what it important to you. Declare it to others. What does a meaningful workplace mean to you and those that you mentor?  A couple of good references are Neal Chalofsky’s Meaningful Workplaces and Dave Ulrich’s The Why of Work.
  2. Are you mobile? A former boss of mine told me to remember “everyone is mobile until they ask you to move.” It is ok to challenge the status quo - what does mobility mean in today’s world of work? After all, it is your life we are talking about here.
  3. Finally, what tools does the organization have in place to guide this process for you? How much time and energy do you have invested in this?  If you invest your time here - just like you would with one important presentation, you would be better off.  How have you approached it when you were in a job search externally?
  4. Try getting it down on one page. It is hard to do, but it will make it clear in your own mind. There are many tools out there for your own use.

Are you slipping through the cracks?

amachart1Source: American Management Association Enterprise, 2011



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Leadership at Hewlett Packard

September 23rd, 2011

USA Today Money Section & Our Thoughts

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What a mess! One of the stalwart blue chip companies seems to have lost its way. Leadership and thinking differently about the business is more critical than ever. Where is their leadership bench strength? How did they get into this situation? How will Meg Whitman do? Does she provide a fresh perspective? Only time will tell. A few thoughts for Whitman:

  • Reset expectations for internal and external stakeholders
  • Declare a turnaround in and focus the thinking and action in 3 key areas –
  1. Strategy (Where the company needs to play and how they can win) — This includes opening the minds to people inside the organization through the rigor and discipline of assessing what is needed through the eyes of the customer and consumer
  2. Financials (Cost Out — Capabilities In) — Build a mindset of taking cost out and reinvesting a portion of the savings into organizational capabilities
  3. Innovation (Building on the Financials) — Functional Excellence in cost and capability for each function in the organization will create a new way of thinking about the organization

If Whitman is quickly about to change the thinking — she will build the leadership bench and not only change, but set the organization up for sustained success.

Click here to read the full USAToday.com article.

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Forbes: Why Google is Winning the Smartphone War

August 15th, 2011

Google / Motorola Deal — Forget technology — it will be the strategic choices around culture that make a difference.

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When we teach about strategy in our seminars, we talk about strategy as choices. One of the primary challenges is to get leaders to look at both the “hard” and “soft” choices they must make. The “hard” or “business” focus on elements such as products, technology, market share, customer and consumer, is a given. What is not always a parallel conversation are the “soft” or “cultural” elements, such as behaviors, rituals, engagement, relationships, etc. Although it is part of the conversation, it is often relegated to “implications on people” or “impact on culture” and can easily be reversed. What impact will these cultures have on the products and services of the future of this combined organization? It will be interesting to see how the two organizations will “merge” cultures.

To read the full Forbes article: http://www.forbes.com/sites/parmyolson/2011/08/15/google-buys-motorola-mobility-for-12-5b-revs-up-patent-portfolio/

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N.Y. Times Business Section: What did MySpace not do …? Who was the Consumer?

July 1st, 2011

How did Facebook think differently about the future? How did MySpace loose its competitive advantage? News Corporation paid $580 Million for MySpace six years ago and sold it this week for $35 Million?
What happened? When asked what doomed the site, a former executive pointed to a litany of potential cause. I find it interesting that they were all internal. A good thinking tool such as a 7C analysis would have helped — a fact-based assessment of changes among — Internal (Company and Colleagues) and External (Competitor, Customers, Consumers, Cater gory , Community) would have led them to determine and think through issues and implications for the future.

Enjoy the read
http://dealbook.nytimes.com/2011/06/29/news-corp-sells-myspace-for-35-million/?scp=2&sq=myspace&st=Search

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Best Comapnies to work for

May 31st, 2011

N.Y. Times Business Section: What did MySpace not do …? Who was the Consumer?

How did Facebook think differently about the future? How did MySpace loose its competitive advantage? News Corporation paid $580 Million for MySpace six years ago and sold it this week for $35 Million?
What happened? When asked what doomed the site, a former executive pointed to a litany of potential cause. I find it interesting that they were all internal. A good thinking tool such as a 7C analysis would have helped — a fact-based assessment of changes among — Internal (Company and Colleagues) and External (Competitor, Customers, Consumers, Cater gory , Community) would have led them to determine and think through issues and implications for the future.

Enjoy the read

http://dealbook.nytimes.com/2011/06/29/news-corp-sells-myspace-for-35-million/?scp=2&sq=myspace&st=Search

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Bloomberg Businessweek Survey on Leadership

March 16th, 2011

During the economic crisis we saw an uptick in companies investing in focused competency development. One of those was building the leadership muscle in strategic thinking. Our own work supports the findings in this survey. Organizations that build this capability think differently and solve problems faster and more effectively than those who don’t. Most importantly, they are able to change quicker and more deliberately.

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These skills are more important than ever for today’s leaders. Strategic Thinking is what organizations value most in leaders. You can review the whole report by clicking on the link below.

Bloomberg Businessweek: Leadership Development

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Disney’s Strategic Shift - NY Times Article

November 8th, 2010

Disney Junior to Focus on Social Values

This article emphasizes what all leaders should consistently be thinking about — why to differentiate and how to leverage it in your strategy. We stress the importance of working hard to determine a Strategic Competitive Advantage through differentiation. In our facilitation sessions with leadership teams, we like to dig deep on three important questions …

1.)Do you have an internal strength that would be hard to replicate by the competition?

2.)How do you know?

3.)If so, how long can you hold it? If not, how do you put one in place??

How can asking these questions of your organization, your business unit, your function, or your department help you make different strategic choices?

http://www.nytimes.com/2010/11/05/business/media/05disney.html?_r=2&ref=business

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Apple computer –N.Y Times Article on Strategy and Culture

October 18th, 2010

This is a great read in the NY. Times (see link below) about Apple and culture. What role does culture play in maintaining a sustainable competitive advantage? Building and sustaining a performance culture is critical for speed, flexibility and a true competitive advantage. There are several tools that must be leveraged to build and sustain a high performing culture. Communications, rituals, short-term wins, education, structure, vision and values, polices and procedures all must be aligned and leveraged. All play a critical role. Enjoy the read.

http://www.nytimes.com/2010/10/18/technology/18apple.html?_r=1&ref=business

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